Archive for the ‘Marketing’ Category

Pittsburgh Online Marketing Technologists – How To Choose One

Tuesday, February 2nd, 2010

Pittsburgh Online Marketing Technologists - How To Choose One

Pittsburgh businesses are fortunate in the fact that there are many talented Internet Marketing companies locally. As the Internet marketplace becomes more diverse it is important to choose an SEO consultant or SEO Search company that best fits your needs and budget.

We have been writing for some time about the need for businesses operating in the Pittsburgh Internet Marketing field to handle many aspects of Online Website Promotion. Many factors weigh into your choice for an Internet Marketing Engineer. Here are a few questions to ask of your Pittsburgh Online Marketing candidate.

Factors To Consider When Choosing an Online Marketing Pro:

First things first. Ask if the Internet Marketing Company or consultant you interview has any experience with your industry. This can eliminate a lot of research and you should be able to communicate freely with industry specific terms. Do they ask about the scope of your project and budget? These are good questions to begin with as they allow for the conversation to define your needs and expectations.

You should be able to tell whether the internet promotions specialist is resourceful by the questions they ask you as well. Are they merely reading a script? Or are they asking questions which relate to the current topic in your conversation?

Do they understand the fundamentals of On Page SEO?

Is there a clearly defined procedure they follow or do they evaluate your site or blog to determine the best course of action for your business? Both methods can be correct for certain situations. The key is to know which method to use and when.

Do they ask about the importance of keywords and how they relate to your business and overall online marketing strategy? Keywords drive what you want to rank for; they are the lifeblood of your site; and your business’ success or failure in the digital world.

Do they understand the fundamentals of Off Page SEO?

We define Off Page SEO as encompassing all forms of listing your business throughout the Internet not directly related to your website.  Off Page Search Engine Optimization includes preparing relevant Press releases to promote your new venture or publicize your current online marketing efforts. If you are in an established industry this question and strategy can easily be answered by some online recon on your competition. Sites linking back to yours with relevant keyphrases are called Backlinks and they are very important as well.

Traditional Media could also be termed as Off Page SEO or Branding. A comprehensive marketing plan will allow you to reach potential customers in other areas. Why limit yourself to just one form of advertising?

Do they understand the fundamentals of Social Media and its value?

The secret of Social Media is that it is "social. Wow, shocker right? The real value of social media when it comes to your business really depends on if your target audience uses it. Secondary to this is the brand reputation management piece. Direct selling on social media sites like Twitter, Facebook, Etc. is not near as effective as passive selling and information dissemination. Helping people is good business! It helps define your business as an authority on your marketing niche and allows for another great source of lead generation.

Does the SEO or Online Marketing Company have a Social Media component to their business? How many Twitter followers do they have? Do they know how to use them to further your Internet Marketing goals or are they Ttweeting for the sake of Tweeting? Can they communicate this to you and your customer? In short; are they making the most of their Social Media influence?

Are they short sighted when it comes to alternative methods other than Google?

Many businesses are unaware of the existence of Bing and Yahoo when it comes to comprehensive coverage in an overall online marketing strategy. Google still dominates the Search Engine Market but why exclude the other percentage of potential customers. We believe that failure to explore all avenues of revenue generation is like leaving dollars on the doorstep.

Do they have the ability and resources to combine all theses skills into a cohesive Online Marketing Plan?

Knowing how to perform all these tasks is meaningless unless your chosen Online Marketing Technologist can deliver. All these techniques require resources and time. A combined commitment from the business and the Online Marketing Technology Company are necessary.

Whether you ultimately choose Blackball Online Marketing or another Search firm or consultant, we would like the opportunity to speak with you regarding your business and its Online Marketing needs. Contact Blackball Online Marketing for your small business website promotion and speak directly with a Pittsburgh Online Marketing Technologist to assess your needs and give you a solid evaluation. Our initial consultation is always free.


Pittsburgh Online Marketing –Improving Methods of Measuring ROI

Friday, November 13th, 2009

Pittsburgh Online Marketing –Improving Methods of Measuring ROI

Develop a Clear Pittsburgh Online Marketing Message

When it comes to measuring your ROI from your website or PPC advertisements most businesses rely on analytics, however these are only one form of measurement.

If your goal is to convert sales via incoming phone calls directly generated through a website or PPC ad and you get 10,000 clicks per day to your site and no calls, how good is this metric as a measure of ROI? It’s almost worthless, but it’s a starting point. Everybody has heard of the phrase “statistics can be misleading”, this is a case in point when it comes to using analytics solely in regards to ROI.

Analytics can show a lot about your visitors.  They are a fine measure of how web traffic arrives to your site, what geographical locations visitors are viewing from, what their patterns are for finding your site, how they behave when navigating your site, and where they leave from. Analytics can also measure other metrics, but for final sale rates generated from your site or ads they are only half the measure.

Let’s use the same client from above for an example. Let’s say this client sells 100 units during this day. This would lead us to believe that our Conversion Rate is 1 in 100 or 10,000 clicks/ 100 sales. However, how many calls does our client have to take to get those 100 sales? I suspect it’s more than just 100. We need to measure clicks / calls and then calls / sales.

Let’s not forget that business does not exist in a vacuum like the analytics used to measure it. Most businesses have a Marketing Mix which is far more diverse. Social Media Campaigns, Print Advertising, other Online Marketing listings, word of mouth, and customer Brand Recognition awareness also play a part.

The need for business to measure the effectiveness of Social Media Marketing campaigns, Website traffic, and PPC conversion rates to justify continuation of Online Marketing Campaigns is impossible to quantify by analytics alone. If a company is looking to quantify sales we must look beyond analytics.

Conversion Tracking and Return on investment (ROI)

The following statement comes directly from Google Adwords Help, “ROI is the ratio of your costs to your profits. It's typically the most important metric for advertisers because it is based on your specific advertising goals and shows the real effect your advertising efforts have on your business. ROI revolves around conversions: customer actions that you deem valuable such as a purchase, sign-up, webpage visit, or lead.”

This is all well and good and provides further data for an effective lead generation stream but it has to go further if ROI is to be measured from it. We need a conversion rate for our conversion rates generated by the analytics and the Conversion Tracking we now use and a better way to measure them. Sales are the only way to measure return rates in the traditional sense. Without sales there is no ROI.

Blackball Online Marketing specializes in all forms of Internet Marketing and Website Promotion. We handle Pay Per Click (PPC) campaigns, Organic Search Engine Optimization (SEO), Google Maps listings for Local Search Marketing, Social Media Marketing Campaigns as well as managing many traditional media delivery methods. Call us at (412) 377-7280 to discuss your Pittsburgh Online Marketing needs.


Pittsburgh Online Marketing for Your Business – Website Promotion and More

Thursday, October 29th, 2009

Pittsburgh Online Marketing for Your Business – Website Promotion and More

Pittsburgh, PA – We get the standard question,”How Do I Promote My Business Online?” all the time. The short answer is there are no magic bullets. As we mentioned in a previous post, consistency and innovation are the keys to marketing your Pittsburgh business online. We are amazed that some small businesses have not come to terms with the fact that a website is as important as a business card.

Pittsburgh Internet Marketing and Website Design

Present yourself to new clients in a positive light, informing them about your products, services, and talents. Our advice is to hire a professional Pittsburgh Website Design company. We also covered this topic in a previous post. Stay involved with the content generation for your new or existing site. Keep the content updated frequently for your online audience. The search engines like this and so do the people who visit your website or blog. If you are feeling adventurous, have a Blogsite developed for your business. Be prepared to write often and check on the site frequently.

Maintain Consistency and Timeliness

Consider your target customer always. When generating new content, running a website promotion or sale, and in general you want to maintain focus. Stick to your core competencies and exploit the strengths of your business. If you haven’t considered these terms and topics now is the time. Get out some paper and write your ideas down. You can revisit them later to check yourself for consistency in your Pittsburgh Online Marketing message. These ideas and observations can also serve to generate new ideas for later use.

Pittsburgh Seasonal and Marketing Trends

Stay in touch with current happenings in your business niche. Are there any new product offerings? Should your business run seasonal promotions? Is your business cyclical? Are you involved in an emerging market? The Internet is full of also ran websites that don’t perform because of various reasons. Don’t let this happen to your Pittsburgh business. This is another reason to hire a professional Pittsburgh Internet Marketing Consultant.

Pittsburgh Website Monitoring and Brand Management

It is always nice to have another set of eyes on your Online Brand to manage the reputation or your business. Replying to customer comments in a timely fashion is always good form. This allows you to recognize your customer and communicate with them directly. Others see this and it becomes another selling point for your services and strengthens your bond which keeps your customer loyalty up. Good customer service is often overlooked in the fast paced world we live in today.

Pittsburgh Website Design and Internet Marketing for your business requires a vast array of skills. Blackball Online possesses all of these and many more. Call us today at 412-377-7280 for a free consultation of your online business needs.


Pittsburgh SEO and Your Web Hosting Company

Wednesday, September 23rd, 2009

Pittsburgh SEO and Your Web Hosting Company

The major Search Engines - Google - Yahoo - Bing

The major Search Engines - Google - Yahoo - Bing

Pittsburgh, PA – If you want to rank well in the search engines (Google, Yahoo, Bing), planning is the key. Your web host can make or break your rankings. Researching you hosting provider can prove to be as important as your on-page SEO. This article explains a little about how search engines see your site and some criteria to get you started to finding the right Internet hosting company. We do not promote any hosting companies over any others. The research is up to you, unless of course you hire us.

First things first; Our article on picking the right name for your business to rank well in the search engines will help you to do just that. Next on the list is buying/registering your domain name or URL (Uniform Resource Locator). This is the dot.com, dot.net, dot.org that your business will use to be found by your customers on the Internet, Blackball Online can be found at http://www.blackballonline.com.

You should already have the perfect business name after reading the previously mentioned post so try to get the exact match for a URL. The whois database website is a very valuable resource for this. Your website host can also walk you through all of this but it pays to be informed. Tip; register your site for as long as possible. 10 years is the maximum allowable domain name registration as of this writing. Our recommendation is to register for at least 3 years – the search engines look favorably on this.

Do a search on your favorite search engine for “web hosting” or “web hosting providers”. Make a list and rate them; it helps. For the actual research of these companies you can visit their websites or call them directly. We usually do both. We find that we can weed out certain companies by the products they offer and their price points for the levels of service they provide online. Then we call. Another tip; if your contact method of preference is to call and speak to a human like ours is, make sure you call them.

What are your needs? Is this site a one time thing? Is this your flagship website? Do you have 30 other websites that you need a host for? Are you running a forum, blog, or online store? All these questions should be considered as they all require different technical capabilities. Do you know what language or CMS you are going to use to build your site or blog? Once again, planning and research are very important. When you pick a web hosting company keep in mind these questions:

1.) Service: Do they offer 24/7 technical support? Do they charge extra for it? Is it by email only? Are they pleasant? (Knowing this beforehand can save you time, money, and aggravation)

2.) Can they handle your business? (i.e are they technically capable? Do their products meet your specifications mentioned above for your CMS or databases? This is why it pays to be prepared and informed.)

3.) How is their track record? Research the hosting company by checking the search engines for complaints or rants. A pattern of complaints can be a giant red flag; steer clear.

4.) Do they offer up-time reliability guarantees? Your site is no good to you if the server is down. The search engine crawlers will pass you by and penalize you if they try to crawl your site and it’s not there. This is a sign of instability.

5.) Price: We mention price last because it really should be your final concern. Service, Capabilities, Reputation, and Reliability are all priorities over price.

We have many other criteria we check at Blackball Online but these should get you started in the right direction. You get out what you put in. Search engine rankings and SEO starts before you ever code a line. Why sabotage your efforts before they begin? Our job is to make sure you get the maximum out of your site/blog. Blackball Online has the capability to host client sites as well.

Pittsburgh SEO by Blackball Online has all the necessary skills and contacts to meet all your Web Hosting and Online Consulting needs. Just call (412)377-7280 or contact us through our website.


Pittsburgh SMO your Pittsburgh SEO

Monday, September 7th, 2009

Pittsburgh Social Media Optimization by Blackball Online

Pittsburgh, PA - Social Media Optimization is now the hot new topic and favorite of the search engines. (Google, Bing, Yahoo) It used to be you could put up a website and get some traffic. Generate some leads and all was well. Then you needed Search Engine Optimization (SEO) and Search Engine Marketing (SEM) to rank because of the increased competition. Now it’s very important to use Social Media Optimization in addition to drive traffic to your website/blog.

Social Media Optimization (SMO) is a “set of methods for generating publicity through social media, online communities and community websites” according to Wikipedia. Google, Bing, Yahoo have picked up on these emerging trends and been ranking these mediums for some time now. These search engines index sites like Twitter, Facebook, and LinkedIn including your profiles.

As the search engines evolve into what engineers believe is a more intuitive system, Social Media Optimization has taken center stage. This is by no means a substitute for a well designed site with SEO. It is an extension of the Internet Marketing strategy and the next logical step.

Blogs have been the design of choice for some time now. They offer the ability to add content at will with very little technical expertise. But, let’s face it, these are very competitive times. The more you put into your business, the more you get out. SEO coupled with SMO now rules the roost. A thorough grasp of how search engines view your site is necessary for your hard work to pay off as well as it should.

If you have a new / existing business with limited resources and this sounds like a tall order, it is. But taken in logical steps it can be more than manageable. Blackball Online works with small businesses to maximize their resources and achieve the best results possible given the assets available for their Pittsburgh Social Media Optimization campaigns.

Start slow and think this through. Formulate a strategy and stick to it. The Internet will be there. It is important to do the proper analysis of your business first to speed the way for your Social Media campaigns later. A good start is to leverage Twitter, Facebook and LinkedIn. They are all valuable sites and mediums to start with.

For a free Pittsburgh Social Media Optimization by Blackball Online consultation email us at info@blackballonline.com or just call (412)377-7280.